PSEG SAYS they want to help but they really do not. You get the same response no matter who you talk to, “it’s company policy.” Company policy offered me $25 when I lost $187 waiting for them to come out and then they RESCHEDULED my appointment without my knowledge....Read more
Hello, I live with My boyfriend who is a customer of PSEG. I am so upset with the awful customer service I received. First they debited His account for over 2k and miss read the meter by over 8,000 kWh. This is not human error that is stupidity because now he can’t pay...Read more
PSEG - Waiting over 8 hours for my power to get turned on
I got shut off yesterday went n paid bill at 1030 this morning it’s now 845 at night still waiting would like some light.
PSEG - Friday means no work
Location Morgan : watch the PSEG out of New Brunswick take one hour and half lunch : just to lay a half a block of new pipe . What a wonderful company to work for . Supervisor should be fired
The first customer service person I got asked me to provide address, I stated street address; then she sarcastically said "address includes city name!". I asked politely how come the meter number I provided didn't pull up the address, she said "I'm asking you to...Read more
From July 3rd to July 4th 2018 an outage occurred simply due to thunder and lighting but no down trees or winds at all. When reporting this ,At first, tge automated system states that crews are on standby to handle power outages. Hours later into the outage, that...Read more
Pseg not paving road they ripped up.
new gas main was put in on davey street Bloomfield nj and surrounding streets were paved and missed Davey street one little street
Power Outage due to downed wires from transformer on main pole? Called in a 911 call wooden area next to power lines on fire? Fire department came out and watched it burn out, PSE&G was notified they came out and presumably turned off power and sat in a truck then left...Read more
PSEG - Wrosrt experinece
Worst customer service ever 58 minutes waiting time After the respresentative picked up the phone pretended that didn’t hear me and hung up, Had to call *** another hr and then the lady gave me suck an attitude, I was just requesting my security deposit after 8 months that close my account
PSE&G has been an absolute nightmare the last 13 years! They NEVER come read my meter, every single month results in estimated bills that are sky high. Every time I call and complain, I get the same song in dance how someone was came to my home and no one answered....Read more
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