filters
state:
Show
city:
Show
product:
Show

PSEG SAYS they want to help but they really do not. You get the same response no matter who you talk to, “it’s company policy.” Company policy offered me $25 when I lost $187 waiting for them to come out and then they RESCHEDULED my appointment without my knowledge....
Read more
1.7
#1328293
Hello, I live with My boyfriend who is a customer of PSEG. I am so upset with the awful customer service I received. First they debited His account for over 2k and miss read the meter by over 8,000 kWh. This is not human error that is stupidity because now he can’t pay...
Read more
1.0
#1319702
Show

PSEG - Waiting over 8 hours for my power to get turned on

I got shut off yesterday went n paid bill at 1030 this morning it’s now 845 at night still waiting would like some light.
1.9
Details
Additional Fees
Billing Practices
Customer service
Product or Service Quality
Reliability
Staff
Value for money
#1317966
Show

PSEG - Friday means no work

Location Morgan : watch the PSEG out of New Brunswick take one hour and half lunch : just to lay a half a block of new pipe . What a wonderful company to work for . Supervisor should be fired
1.0
Details
Customer service
Product or Service Quality
Reliability
Staff
#1308539
The first customer service person I got asked me to provide address, I stated street address; then she sarcastically said "address includes city name!". I asked politely how come the meter number I provided didn't pull up the address, she said "I'm asking you to...
Read more
1.0
#1297284
From July 3rd to July 4th 2018 an outage occurred simply due to thunder and lighting but no down trees or winds at all. When reporting this ,At first, tge automated system states that crews are on standby to handle power outages. Hours later into the outage, that...
Read more
4.1
#1295719
Show

Pseg not paving road they ripped up.

new gas main was put in on davey street Bloomfield nj and surrounding streets were paved and missed Davey street one little street
3.4
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1278182
Power Outage due to downed wires from transformer on main pole? Called in a 911 call wooden area next to power lines on fire? Fire department came out and watched it burn out, PSE&G was notified they came out and presumably turned off power and sat in a truck then left...
Read more
#1264273
Show

PSEG - Wrosrt experinece

Worst customer service ever 58 minutes waiting time After the respresentative picked up the phone pretended that didn’t hear me and hung up, Had to call *** another hr and then the lady gave me suck an attitude, I was just requesting my security deposit after 8 months that close my account
#1247728
PSE&G has been an absolute nightmare the last 13 years! They NEVER come read my meter, every single month results in estimated bills that are sky high. Every time I call and complain, I get the same song in dance how someone was came to my home and no one answered....
Read more
Anonymous
Stash

I agree

Anonymous
Frank palisso

The worst company everIt’s absolutely a nightmare

1.3
#1235994