filters
state:
Show
city:
Show
product:
Show

This company PSEG electric gas North Bergen Nj is Robing people or Bill used to be $153 dollar month now the wanted 1000 dollars months we’re hold no money October bill go $1000 and September bill was $143 and now one month later bill up to thousand dollars and I need...
Read more
1.0
#1121406
In their most recent letter, PSEG has tried to force a Smart Meter on me by lying about it. Smart meters are fire hazards and I do not want one, especially on a gas meter which could cause an explosion. Smart meters send pulsed radiation signals through your home to...
Read more
1.0
I liked
  • I want out
I didn't like
  • Constant lying
#1104746
PSEG came out to service my dryer. As I wasn't wasn't working. The technician came out and they flat out told me that the lint caught fire and they wont service it. I opened the machine myself and I made sure the lint was clean and I tested the main board and all...
Read more
#1102348

PSEG - Not worth it

PSEG
#1149599
No heat for1 week now as tgey have the part required on order. Temperature is -6. Terrible service
Comment
Show

PSEG - In humane !!! No problem wasting my time

PSEG
#1078740
1.0
Details
1st a ridiculous 4 hour window to turn on gas, they don't show up within that time, it's going on 7 hours waiting, they say they're still coming but can't even approximate a time!!
Comment
Show
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Pseg Worryfree Repair Service Review

PSEG
#879167
Save your money don't buy a worry free contract. The Repairmen don't show up and customer service doesn't care.
Comment
Show

Pseg Electric Service Review

PSEG
#712276
1.0
Details
The worst customer service ever.. So rude like I'm bothering them for asking a question..
Comment
Show
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
I opened a small business a year ago, gave PSEG a $1,500 deposit to start service, took out alot of old refrigeration to help keep the bills low. The bills are consistently $1,000 per month, the meter was recently read about a week ago. A couple of days ago I was...
Read more
My electric was suddenly shut off by pseg. Because they couldn't read my gas meter. I do not own the property so access to the basement is limited. 3 times I set appointments to have a remote meter installed which meant me taking off work. Of course no one has shown up...
Read more
2.3
#1097999
I called PSE&G worry free program in NJ for A/C break down. They charged $211 and provided diagnosis that condenser is bad and suggested their sales person who provided a $5000 quote to change condenser. They left me without A/C in hot days of 90F for 2 days until I...
Read more
1.0
#1062095
I have several worry free items that I purchased. My air condition unit did not start this May '17. The rep came and told me it needed Freeon. He charged me for 12 pounds on my 5 Ton unit almost $500. It worked for 4 hours and froze up, I called again and was told it...
Read more
They turned off my gas and are now making it nearly impossible for me to: 1. Pay my bill 2. Get service reconnected. I tried to use their website. The web interface is unhelpful and the pay my bill section doesn't even work (says it is redirecting to Western Union but...
Read more
Anonymous
Anonymous

I’m agree Worst service PSG

Anonymous
Anonymous

Maybe stop trying to do everything remotely. Get up, get dressed, and go to the office.

1.0
I didn't like
  • Failure to deliver
#1047400
I have been dealing with issues related to pseg payments since last year. I set up automatic payment. For some reason almost all of my payments have been returned. A big problem is I am never notified if a payment is returned and when I talked to the customer service...
Read more
PSEGCares
PSEGCares
PSEG Verified Representative

Thanks for bringing your issue around returned payments to our attention. We are in the process of getting a log in for this site but don’t want to wait to resolve your issue...

1.0
#1028627
On 3/15/17, I called concerned about a broken tree branch hanging from the power lines in my yard. A technician knocked on my door dressed in a hoodie. He had no identifiers showing so I didn't know who he was. I opened the door, said yes ? He responded, 'you call...
Read more
#1021399