In their most recent letter, PSEG has tried to force a Smart Meter on me by lying about it. Smart meters are fire hazards and I do not want one, especially on a gas meter which could cause an explosion. Smart meters send pulsed radiation signals through your home to...Read more
- I want out
I didn't like
- Constant lying
PSEG came out to service my dryer. As I wasn't wasn't working. The technician came out and they flat out told me that the lint caught fire and they wont service it. I opened the machine myself and I made sure the lint was clean and I tested the main board and all...Read more
I opened a small business a year ago, gave PSEG a $1,500 deposit to start service, took out alot of old refrigeration to help keep the bills low. The bills are consistently $1,000 per month, the meter was recently read about a week ago. A couple of days ago I was...Read more
PSEG - In humane !!! No problem wasting my time
1st a ridiculous 4 hour window to turn on gas, they don't show up within that time, it's going on 7 hours waiting, they say they're still coming but can't even approximate a time!!
Pseg WorryFree Repair Service Review
Save your money don't buy a worry free contract. The Repairmen don't show up and customer service doesn't care.
PSEG Electric Service Review
The worst customer service ever.. So rude like I'm bothering them for asking a question..
My electric was suddenly shut off by pseg. Because they couldn't read my gas meter. I do not own the property so access to the basement is limited. 3 times I set appointments to have a remote meter installed which meant me taking off work. Of course no one has shown up...Read more
I called PSE&G worry free program in NJ for A/C break down. They charged $211 and provided diagnosis that condenser is bad and suggested their sales person who provided a $5000 quote to change condenser. They left me without A/C in hot days of 90F for 2 days until I...Read more
I have several worry free items that I purchased. My air condition unit did not start this May '17. The rep came and told me it needed Freeon. He charged me for 12 pounds on my 5 Ton unit almost $500. It worked for 4 hours and froze up, I called again and was told it...Read more
They turned off my gas and are now making it nearly impossible for me to: 1. Pay my bill 2. Get service reconnected. I tried to use their website. The web interface is unhelpful and the pay my bill section doesn't even work (says it is redirecting to Western Union but...Read more
I didn't like
- Failure to deliver
I have been dealing with issues related to pseg payments since last year. I set up automatic payment. For some reason almost all of my payments have been returned. A big problem is I am never notified if a payment is returned and when I talked to the customer service...Read more
On 3/15/17, I called concerned about a broken tree branch hanging from the power lines in my yard. A technician knocked on my door dressed in a hoodie. He had no identifiers showing so I didn't know who he was. I opened the door, said yes ? He responded, 'you call...Read more
Ok, received a hard copy in early Dec 2016 that my Worry Free contract had been suspended for non - payment and that it was listed prominently on my Nov 2016 billing statement... errr page 4. I have electronic alerts with them as well as an online account that I can...Read more
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